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A swimlane (also known as swim lane) diagram is a type of flowchart. Like a flowchart, it diagrams a process from start to finish, but it also divides these steps into categories to help distinguish which departments or employees are responsible for each set of actions.
These lanes are columns that keep actions visually separated from others. A swimlane diagram makes responsibilities more clear than a regular flowchart. When looking to improve processes, knowing which department is responsible for what can help speed up the process of correcting inefficiencies and eliminating delays.
During any process improvement initiative, swimlanes help identify not just the bottlenecks in a process, but also which department is responsible for them.
A swimlane diagram is also useful in helping clarify responsibilities and help departments work together in a world where departments often don't understand what the other departments do.
You may find costly redundancies and duplication or gaps and communication problems.
For more information on creating flowcharts, read our flowchart tutorial.
The best way to understand swimlane diagrams is to look at some examples of swimlane diagrams.
Click on any of these swimlane diagrams included in SmartDraw and edit them:
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