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Visibility provides manufacturing companies around the world with a first-class ERP solution and unrivaled customer service. Dave Sackett is the Chief Solutions Architect at Visibility and he helps design software solutions for new and existing ERP customers.
To help better serve their manufacturing customers, Visibility needed an agile solution to process mapping. They wanted to quickly create a map of a customer's current process and then propose an improved solution provided by Visibility. Dave tried making diagrams from scratch using primitive tools like SmartArt in Excel. This proved too cumbersome and slow. Dave found SmartDraw and all it took was a trial to convince him he had the right solution for his needs.
SmartDraw made creating flowcharts quick and easy, which allowed Dave to sketch out a client's current situation and then provide another map with a proposed improvement in a reasonable timeframe. SmartDraw's flowcharts helped make it clear what their solution would look like to their customers and make sure everyone was on the same page.
Today, Visibility uses SmartDraw to create not just process maps, but also hierarchies, business value chains, finance and IT charts.
SmartDraw makes it easy to create diagrams and share those diagrams with clients whether as a PDF or a PowerPoint slide. It's the cornerstone of communicating with visuals that are actually easy to create.